Computer Hardware Reseller, IT Support Solutions, IT Infrastructure Solutions

Sales Support Administrator

(25 Feb 2010)

We have an exciting opportunity for the right candidate to join a professional and dynamic sales team for a 7 month fixed term contract to cover maternity leave.  Ideally candidates will have experience in an IT sales support/administration area, in either distribution or the dealer channel and be highly motivated and committed to delivering excellent customer service. 

Working with specified Corporate Account Manager / Managers as a backup support, and dealing directly with customers, this person should be a strong team player and will be responsible for day-to-day customer support duties. Candidates should have excellent verbal, written and organisational skills and have the ability to work on their own initiative. 

 Duties include:

  • Build positive relationships with your allocated Customer accounts and contribute to good account management by driving solutions for day-to-day customer issues.
  • Processing quotations for the customers within agreed SLA’s (this involves liasing with the suppliers securing pricing and availability)
  • Place the order on the accounts system Microsoft Dynamics
  • Order equipment in from suppliers.
  • Email Purchase orders through to the suppliers
  • Create an installation Docket and email to the technical department
  • Liase with the internal departments, regarding your allocated accounts.(i.e. Accounts, warehouse, technical support.)
  • Liase with the customer and inform the customer of the scheduling date for their delivery.
  • Provide your allocated customers with weekly back-order reports.
  • Chase outstanding orders with suppliers.
  • Process visa transactions for your allocated accounts.
  • Flexibility in carrying out other tasks and responsibilities, which may arise in order to achieve the overall purpose and success of the sales team.
  • Work within a sales team environment.

 To Apply: 

Send a copy of your CV to:

Jennifer Maher

DSS

Hyde House

Adelaide Road

Dublin 2

E-mail: jmaher@decision.ie



Microsoft System Center Briefing

Microsoft System Center Briefing

 

Microsoft System Center Solutions enable IT organisations to be more productive service providers to their business. For more information and to download presentations from our recent morning briefing on the subject, click here.
 

Sunday, August 1, 2010
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