There are a range of new features and functionality for Microsoft Lync Server 2010 that range from unified experience to complete enterprise voice features, read more in-depth below.
Unified Experience
- Get easy access to presence, instant messaging, voice, and audio, video, and Web conferencing—all from the new Microsoft Lync 2010 client.
- Use one set of contacts across Lync 2010 and Office applications.
- Communicate with context from within the applications you use most, including Microsoft Outlook and Microsoft SharePoint.
- Deliver access to presence, instant messaging, and other capabilities for workers on the go via PCs, browsers, and mobile phones.
Connect and Collaborate
- Find the right people, make connections, and communicate more effectively with new rich presence features including pictures and location.
- Leverage internal expertise more effectively with Microsoft SharePoint-based Skill Search.
Simple, Essential, Reliable Conferencing
- Collaborate more effectively with built-in desktop and application sharing, PowerPoint upload, and rich white boarding, including the ability to copy and paste images and other content.
- Schedule and join meetings with a single click in Microsoft Outlook or the meeting reminder.
- Place attendees in a virtual lobby for greater security and control over who can attend.
Complete Enterprise Voice Features
- Delight your users with the features they need, a wide range of IP and USB devices, and the ability to work in the office, at home, or on the road.
- Architect your deployment for high availability using data center resiliency and survivable branch appliances.
- Manage bandwidth utilization and increase Quality of Experience with Call Admission Control, QoS markings, and an adaptive media stack that works well even on unmanaged networks like the Internet.
- Meet North American regulatory requirements with flexible Enhanced 9-1-1 capability.
Powerful Deployment and Management Tools
- Work with a PowerShell-based foundation for administration consistent with Exchange Server, Active Directory, and other Microsoft server products.
- Get consolidated management tasks in one location with dramatically improved navigation through the new Silverlight-based, scenario -driven unified graphical management tool.
- Improve security and administrative productivity with Role-based Access Control (RBAC) with built-in and customer-defined roles.
- Get support for server virtualization of most OCS roles.
Extensibility
- Easily embed Communicator UI elements in your applications, build your own client experience in .NET with open and documented APIs, and enhance contextual collaboration by launching applications right from Communicator.
- Get platform support for sophisticated contact center and help desk scenarios, enable access to all UC-enabled services from any phone, and deliver state-of-the-art speech technology in 26 languages.
- Significantly simplify deployment, operations, and interoperability with added features that improve provisioning, load-balancing, fail-over, and draining.