Codec/DSS, Microsoft CRM Gold Partner and Dynamics CRM Partner of the Year invite you to a key briefing on Dynamics CRM and how it can make your customers the centre of all your sales and marketing activity. At this event, we will show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 2011.
When: Thursday January 26th at 9.30
Location: Envisioning Centre, Microsoft Ireland, Atrium Building Block B, Carmanhall Road, Sandyford Industrial Estate, Dublin 18, Ireland
About the Event
At our event, Codec/DSS and our guest customer speakers will focus on the power and simplicity of Microsoft Dynamics CRM, learn how Microsoft Dynamics CRM can provide clear visibility into sales-cycle activities and team performance, automate your customer relationship activities for increased sales and profitability, and help improve customer service. Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension of Microsoft Office Outlook, integrates with other Microsoft Office applications, and connects all your sales, marketing, and service processes. Discover how your people can target and acquire new business, deliver superior service, and retain customers with a solution they want to use.
Who should Attend?
• IT Director/Manager
• Sales Director/Manager
• Marketing Director/Manager
• Customer Service Director/Manager
• Operations Director/Manager
Briefing Agenda
08.30: Registration, Tea & Coffee
09.15: Sales, Marketing & Service
10.15: How Dynamics CRM integrates with other Microsoft Products
10.45: Coffee Break
11.00: How to customise Dynamics CRM
11.20: Microsoft Strategy and Product Roadmap
11.30: Mobile Dynamics CRM (demonstration by CWR Mobility)
12.10: Q&A
12.30: Close & Lunch
About Dynamics CRM
Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM 2011 offers you innovative ways to access this powerful relationship management solution and empower your employees to respond quickly to customer demands and increase customer satisfaction.
To Register
For more information or to register your interest in this event please contact Larry Tobin, ltobin@decision.ie or call 086 774 9881