Services
Building an IT infrastructure is a significant investment in time and capital for any company. Supporting that infrastructure can be just as challenging, no matter how large your staff or budget. In today’s ever changing marketplace almost every company is looking for complete customer care that extends beyond routine support to full call ownership and routing.
DSS provide pro-active customer support services that can help you to increase your competitive position by giving you superior service at every touch point. Our range of maintenance and support options are flexible and tailored to suit the individual needs of our customers with cover provided for all major brands of hardware, software and communications equipment.
With over 20,000 users under maintenance throughout Ireland, DSS support customer sites ranging from 10 to 2,000 users. With 70 technical staff available to provide nationwide maintenance coverage, our team has access to over €500K in spare parts in our warehouse and 24 hour access to €5M worth of spare parts.
Some of the clients that DSS provide maintenance and support services to include Accenture, Hertz, AC Neilsen, Homebond and Cadburys to name but a few.